Negotiation and influencing skills to achieve agreements and results

In dealing with people on a one-to-one basis, your effectiveness depends on your ability to achieve the results you want through negotiation. You have the power to influence people’s perceptions of you, and of any given situation. This course addresses the skills necessary to achieve the most mutually beneficial outcome whilst maintaining good relations with people at all levels.

Course aims

To develop and practice the skills necessary to conduct negotiations and influence perceptions and decisions between individuals, groups and organisations professionally and with confidence.

Who should attend this course?

If you are looking to develop your skills and self-confidence when negotiating and influencing whatever the scenario then this course is right for you.

What you will gain

Gain the confidence to apply techniques learnt on the course in negotiation and influencing. Learn to stand back from your situation and assess the best course of action. Identify customers within and beyond the Department among whom influencing is beneficial and appropriate. Learn to distinguish between negotiation and influencing and when each should be used.

Course objectives

By the end of the course, you will be able to: -

  • Identify individuals and groups amongst whom influencing is beneficial and appropriate.
  • Distinguish between influencing and negotiation and know when it is appropriate to use either.
  • Identify perceptions and circumstances likely to lead to outcomes concurrent with their objectives.
  • Pursue mutually beneficial negotiations whilst preserving working relationships.
  • Approach negotiations and apply influence in a confident and persuasive manner.

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Course Code:
Delegate Cost:
1 day
£295 + VAT
Other courses you may like:

Effective Communication Skills
Personal Effectiveness

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What others said about this course 
Very professionally conducted course. The explanations and exercises were very helpful. JG (DCLG)
Brilliant facilitator - patient and very helpful to stimulate and make us understand. These courses are very good indeed. EM (Cabinet Office)
This left me wanting to learn even more techniques and I can’t wait to put it into practice! IB (Department for Transport)

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